Zuri Hospitality Management Elevates Distribution, Operations, and Guest Experience with D-EDGE
Zuri Hospitality Management renews long-standing partnership with D-EDGE to strengthen distribution, drive hotel revenue, enhance operations, and improve guest experience
Singapore, September 2025 – D-EDGE Hospitality Solutions, a global leader in hospitality technology, is pleased to announce the renewal of its trusted relationship with Zuri Hospitality Management, extending a partnership that has supported the group’s digital development and operational growth since 2016.
Over the past nine years, Zuri Hospitality Management has steadily adopted D-EDGE’s integrated hotel technology solutions across its growing portfolio of properties in Indonesia. This renewed collaboration reinforces our shared goal to simplify hotel operations, boost online distribution, and ensure consistent guest experiences.
Strengthening the Digital Foundation
Zuri Hospitality Management operates a network of hotels in key Indonesian destinations, including Jakarta, Yogyakarta, Palembang, Padang, Pekanbaru, Tangerang, Jababeka, Banjarmasin, Ketapang, and Bali. To manage this multi-property operation, the group depends on a unified tech stack that brings consistency, accuracy, and flexibility across the board.
As part of the partnership, Zuri uses D-EDGE’s Central Reservation System (CRS) alongside PMS Connectivity and Digital Media solutions, enabling Zuri’s corporate teams to centrally manage inventory, pricing, and distribution across its 20 properties.
This integrated approach assists Zuri Hospitality Management adapt quickly to market changes, maintain rate parity across channels, and offer a smooth, user-friendly booking journey to its guests.
Measurable Progress in Distribution and Revenue Support
Since adopting D-EDGE solutions, Zuri Hospitality Management has seen steady progress in the performance and accuracy of its distribution channels, contributing positively to hotel revenue. These outcomes are the result of combining a solid technology foundation with Zuri’s own focus on operational efficiency and strategic planning.
The solutions have enabled teams to reduce manual work, ensure data consistency, and focus more on guest service. This has led to a more seamless guest journey—from initial online interaction to reservation and beyond.
At Zuri Hospitality Management, our priority is to deliver exceptional guest experiences rooted in warm Indonesian hospitality. Achieving this at scale requires the right technology and the right partner. Our long-standing collaboration with D-EDGE has supported us in building more efficient operations and strengthening the guest journey across all properties. Their reliable systems, tailored support, and intuitive tools have helped us improve internal processes, enhance guest engagement, and increase our revenue through stronger distribution performance. We truly value the partnership and look forward to continuing our progress together.
A Trusted Partnership with a Shared Vision
From the first simultaneous rollout across eight hotels to the current network of 20 properties, the collaboration between Zuri Hospitality Management and D-EDGE has been grounded in shared values and continuous learning. Each implementation has been supported with close communication and tailored service to meet the group’s evolving operational needs.
We are incredibly proud to have supported Zuri Hospitality Management in its remarkable growth and are thrilled to continue our partnership, as it embodies what the hotel industry of tomorrow should look like: a perfect blend of technology, efficiency, and customer experience. With this new stack in place, Zuri is better equipped to offer personalised service at scale, optimise distribution, and simplify management. This model serves as an inspiration for all hotel chains looking to prepare for the future of the industry.
About Zuri Hospitality Management
With its vision to be a global contemporary brand and its locally anchored heart, Grand Zuri is all about offering unique experiences for discerning travelers. Grand Zuri has gained numerous accolades over the years and continues to go from strength to strength, announcing a string of distinctions that define its place in the industry.
About D-EDGE
D-EDGE is a SaaS company offering leading-edge cloud-based e-commerce solutions to more than 17,000 hotels in over 150 countries.
Combining technical excellence with digital marketing expertise, D-EDGE brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Guest Management, Data Intelligence, Connectivity Hub, Digital Media, and Website Creation.
With a team of 500 experts located in over 25 countries, D-EDGE provides localised support, services, and tools. With its global network of 550+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. D-EDGE is a subsidiary of Accor, a world-leading hospitality group consisting of more than 5,700 properties and 10,000 food and beverage venues throughout 110 countries.
For media enquiries, please contact:
Isabelle Falque
Chief Marketing & Communication Officer
+33 6 78 68 09 80
ifalque@d-edge.com
Wong Yin Yin
Marketing & Communications Director, Asia Pacific
+ 65 9790 4185
yywong@d-edge.com
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