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A Unified CRS at the Core of a Hotel Group

Trip Inn Hotels has been a long standing partner of D-EDGE, trusting our technology since 2016. As a multi property hotel group managing a diverse portfolio, they needed a centralised way to control their hotel distribution, connectivity, and performance. By adopting the full suite of D-EDGE CRS solutions, Trip Inn Hotels consolidated its strategy into one unified ecosystem, gaining efficiency, clarity, and stronger results across all properties. This setup has become a true CRS for hotel groups, supporting their long term growth.

D-EDGE Solutions: CRS • Digital Media • PMS Connectivity

+38%

Group revenue

+8%

Conversation rate

“The ease of use and strong PMS connectivity of D-EDGE tools make our daily work much smoother.”

— Stefan Krieglsteiner • Communications Manager • Trip Inn Hotels

As a hotel group managing multiple properties, Trip Inn needed a distribution system that could act as a true central hub. The team required a solution that was fast, reliable, easy to use, and capable of delivering consistent performance across all hotels.

They also needed a hotel technology partner able to provide long term support, a strong connectivity ecosystem, and the capacity to evolve with their ambitions.

D-EDGE provided Trip Inn Hotels with a unified CRS ecosystem designed to anchor their hotel distribution strategy. This centralised approach simplified operations, improved speed of execution, and allowed the group to manage distribution from one single platform instead of multiple suppliers or systems.

We adapted to their existing PMS through seamless two way connectivity with Infor and SIHOT, ensuring fast, accurate, and stable data flows across all properties.

A key pillar of this setup is the D-EDGE Booking Engine, which delivered a smoother and faster direct booking experience for guests. This improvement directly strengthened their direct booking performance, contributed to an 8 percent increase in conversion rate, and helped position the Booking Engine as one of the group’s main revenue drivers.

To reinforce visibility and direct revenue further, D-EDGE deployed digital marketing campaigns across Meta, Display, and Search, helping the group reach travellers looking to book direct and boost their presence online.

Trip Inn Hotels also benefitted from personalised support, monthly product enhancement reviews, and the rollout of customised websites for both the group and individual properties. With Level 1 support managed centrally, the group gained more confidence, more efficiency, and more control over their online sales strategy.

+38%

Group revenue growth
+38% increase in total group revenue in 2024 vs 2023, generated through our platform

+8%

conversion rate
More visitors turning into confirmed bookings, improving direct performance

3rd

Top revenue channel
D-EDGE Booking Engine is now the group’s 3rd highest revenue generating channel

The ease of use and strong PMS connectivity of D-EDGE tools make our daily work much smoother. Its integrated CRS allows us to manage our distribution efficiently from one single platform. We truly appreciate the personal relationship we have with the D-EDGE team, who support us every step of the way. Thanks to D-EDGE we have gained significant visibility and improved our performance across the entire group.

Stefan Krieglsteiner

Communications Manager

Trip Inn Hotels

D-EDGE CRS is a hotel distribution system built for both hotel groups and independent hotels. It helps hotels manage rates and availability, connect to their PMS, and increase direct bookings through the D-EDGE Booking Engine. With one CRS provider, hoteliers can manage distribution from a single platform and reduce the need for multiple tools.

For Trip Inn Hotels, D-EDGE CRS became the base of their distribution strategy, helping the group improve visibility, increase conversion, and grow revenue across the entire portfolio.