Guest Messaging Engage your guests, maximise your hotel revenue
Interact
with your guests
Automate
your campaigns
Personalise
your guest experience
Centralised guest communication
We provide your teams with a unified contact point to respond promptly and ensure smooth follow-up throughout the stay.
Our innovative built-in AI suggests real-time smart replies, so you can respond instantly and effectively.
Automated personalised messages
Free up your teams’ time while enhancing the relevance and impact of your marketing.
87% of travellers would like to receive more information before check-in (Expedia Study). Don't miss out on this opportunity by automating pre-stay contact points!
Additional sales improved within just two weeks with guest messaging.
Ready to connect with your guests?
Transform your guest communications! Talk to one of our hospitality experts and get a personalised demo today.
Relevant Upselling
Tap into the 73% of travellers who want to manage their hotel stay—including room service—directly from their mobile device (Skift Study).
Online check-in and check-out
Impress from the very first touchpoint—while saving time for your team and your guests. Plus, you can collect valuable guest data to power smarter marketing.
With nearly 50% of guests preferring self-service (Planet Study), it’s time to let your staff focus on what truly matters: hospitality.
Effortless, digital registration form
A seamless, secure, and modern check-in experience that reflects the quality of your service. You reduce front desk waiting times and secure sensitive data without relying on paper.
Smoother arrival and departure
Coordinate teams more effectively and anticipate specific requests before arrival.
✓ Just a 5-minute wait at check-in can reduce guest satisfaction by up to 50% (Cornell University Study)
Real-time satisfaction surveys
With real-time satisfaction surveys, you can spot problems during the stay, not after.
Act instantly on guest feedback, resolve issues proactively, and encourage satisfied guests to share their positive experience on major review platforms.
Ready to connect with your guests?
Transform your guest communications! Talk to one of our hospitality experts and get a personalised demo today.
Performance and personalisation support
Benefit from regular guidance from our experts to analyse your campaigns' performance and identify new upselling opportunities. We guide you in segmenting your guest database to create ultra-targeted campaigns — delivering the right message to the right guest at the right time. This tailored approach boosts guest engagement, guest satisfaction and improves your performances.
Instant implementation & benefits
Our solution is quick to implement, meaning your hotel can be up and running in just a few weeks. Enable features such as online check-in to streamline arrivals and reduce reception desk queues, creating a smoother, more efficient guest journey. With instant access to personalised offers and key information, your guests enjoy a stress-free experience from the very first interaction.