Guest Profile Unlock the full power of your guest data
Leverage
your guest data
Target
with accuracy
Build
guest loyalty
A 360° view of every guest
Additionally, our open APIs allow you to collect or push data to and from external services, including proprietary systems—ensuring seamless integration within your existing tech stack.
And it pays off: 56% of hotel guests are more likely to return after a personalised experience (Segment Study)
Hyper-Personalised Email Campaigns
✓ Result: a return on investment (ROI) ranging from 5 to 30 thanks to targeted communication and offers
A CRM designed to help hotels build exceptional customer relationships. Attentive, highly responsive, and always proactive with innovative ideas, a great choice if you’re looking for someone to support your digital marketing projects (email campaigns, WhatsApp, newsletters, etc.) as well as improve communication between your teams and guests.
Ready to connect with your guests?
Our experts are here to discuss your challenges and needs and help you identify the ideal solution for your hotel.
Data Analysis and Visualisation
Track your KPIs in real time and uncover new loyalty opportunities.
✓ 90% of consumers are willing to share personal data in exchange for relevant benefits (Boston Consulting Group + Google Study)
A CDP designed for Hotel groups and chains
Each hotel retains operational autonomy while contributing to a cohesive group strategy.
GDPR-Compliant by Design
GDPR compliance not only protects your business legally but also strengthens guest trust in how their data is handled.
✓ 76% of consumers say they would not buy from a company they do not trust with their data (Cisco Study)
Seamless Integration with Your Hotel Tech
With Guest Profile, your guest database connects effortlessly with your PMS, Channel Manager, Booking Engine, communication tools, and other core systems. Automated synchronisations keep your data up to date, providing a reliable foundation for an optimised guest journey.
Boost Campaign Results with Smart Segmentation
Filter by dozens of criteria to deliver the right message, at the right time.
✓ For 84% of customers, the brand experience is just as important as the product or service itself (Salesforce Study)
Ready to connect with your guests?
Our experts are here to discuss your challenges and needs and help you identify the ideal solution for your hotel.
DEDICATED SUPPORT & PERFORMANCE REVIEWS
Benefit from regular check-ins with our experts, who help you optimise your campaigns and fine-tune your marketing strategies. Our team provides ongoing guidance throughout the year to ensure you get the most out of your CRM and achieve your guest loyalty goals.
FAST AND SEAMLESS IMPLEMENTATION
Get your CRM up and running in no time: our solution is designed for quick deployment, so you can centralise guest data, launch your first campaigns, and enhance the guest experience within just a few weeks.